Privacy Policy
Gluten Free Tours
Effective Date: March 22, 2026
Gluten Free Tours operates the website glutenfreetours.us and provides gluten-free walking tours, self-guided audio tours via third-party apps, and gluten-free restaurant & bakery directories.
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, book a tour, contact us, or use our Services.
1. Information We Collect
We may collect the following types of information:
a. Information You Provide Directly
• When booking a tour or making an inquiry: name, email address, phone number, number of participants, dietary notes/allergies, payment information (handled by third-party processors—see Section 7).
• When signing up for email updates or newsletters : name and email address.
• When contacting us via the Contact Us form: name, email, phone, and message content.
b. Automatically Collected Information
• Device and usage data: IP address, browser type, operating system, pages visited, time/date of access, referring/exit pages, and clickstream behavior.
• Cookies and similar technologies (see Section 5): We use essential cookies for site functionality and may use analytics cookies.
c. Information from Third Parties
• If you book through a third-party platform (e.g., VoiceMap app for self-guided tours, or any booking/reservation system we link to), that platform may share limited booking confirmation data with us.
• Analytics providers (e.g., Google Analytics) provide aggregated usage statistics.
We do not knowingly collect personal information from children under 16. If we become aware that we have collected such data, we will delete it.
2. How We Use Your Information
We use the information we collect to:
• Process and confirm tour bookings and provide the Services you requested.
• Communicate with you about your booking, tour details, changes, or cancellations.
• Respond to your inquiries, comments, or support requests.
• Improve our Site, tours, and directory listings.
• Send occasional marketing emails about gluten-free events, new destinations, or promotions (you can unsubscribe at any time).
• Comply with legal obligations, prevent fraud, and enforce our Terms of Service.
3. How We Share Your Information
We do not sell your personal information. We may share information in these limited circumstances:
• With service providers who help us operate the Site and Services (e.g., hosting provider, email service like Mailchimp if used, analytics providers, payment processors). These parties are contractually obligated to protect your data and use it only for the purposes we specify.
• To third-party booking or tour platforms (only the data necessary to complete your reservation).
• If required by law, subpoena, court order, or government request.
• To protect the rights, property, or safety of Gluten Free Tours, our users, or the public (e.g., in case of fraud or security issues).
• In connection with a business transfer (merger, acquisition, etc.), your information may be transferred as a business asset.
4. Your Choices and Rights
• Marketing emails: You can unsubscribe via the link in any email or by contacting us.
• Cookies: You can manage cookies through your browser settings (note: disabling cookies may limit Site functionality).
• Access, correction, deletion: Depending on your location, you may have rights to access, correct, or delete your personal information. California residents have rights under the CCPA/CPRA (see Section 9).
• To exercise these rights, contact us at the email below.
5. Cookies and Tracking Technologies
We use cookies and similar technologies for:
• Essential functions (e.g., remembering form data during a session).
• Analytics (e.g., Google Analytics to understand Site usage—aggregated/anonymized).
You can opt out of Google Analytics tracking via Google’s opt-out browser add-on (https://tools.google.com/dlpage/gaoptout). For more details, see our Cookie Policy (if separate) or contact us.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Third-Party Links and Services
Our Site contains links to third-party sites (e.g., VoiceMap app, booking platforms, maps, social media). We are not responsible for their privacy practices. Review their policies before providing information.
8. International Users
Our Site is hosted in the United States. If you access it from outside the US, your information may be transferred to and processed in the US, where privacy laws may differ from your country.
9. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
• Know what personal information we collect/use/share.
• Request deletion of your personal information (subject to exceptions).
• Opt out of any “sale” of personal information (we do not sell personal information as defined by CCPA).
To exercise these rights, email us at sinead@glutenfreetours.us. We will verify your identity before responding.
10. Changes to This Privacy Policy
We may update this policy from time to time. The new effective date will be posted at the top. Continued use of the Site after changes constitutes acceptance.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: sinead@glutenfreetours.us
Business name: Gluten Free Tours LLC/ Sinéad White
New York 10925
Thank you for trusting us with your information while you enjoy safe, delicious gluten-free adventures!